A.  You must be 18 years or older to tan without parental consent. 15-17 may tan with proper parental consent. Mystic Tan can be any age without parental consent.

Q.  What should I wear in the tanning bed?

A.  You can wear (or not wear) whatever you are most comfortable in since all the rooms are private.

Q.  Do I have to wear eye protection?

A.  Yes, it is required by Florida law because eyelids are not thick enough to protect your eyes from UV damage. Malibu Rayz provides FDA-approved eyewear at no charge in each tanning room or you may purchase your own FDA-approved eyewear.

Q.  Do I need an appointment to tan?

A.  No appointments are required at Malibu Rayz.

Q.  How often do you change the bulbs in each bed?

A.  We follow the manufacturer's guidelines for bulb replacement so that you will achieve the best results from your sessions. We typically change our bulbs when they have reached 80% of their capacity so your tan doesn't suffer from weaker UV rays.

Q.  What if I'm not satisfied with the results of my tanning sessions?

A.  We're sure you will be delighted with the results of your session however, during the first thirty days of your membership if you are not completely satisfied we will refund all of your money less the cost of actual tanning sessions used.

Q.  How do I know the beds are clean?

A.  We use FDA-approved cleaning solutions after every customer's tanning session. The solution is tested daily to ensure proper sanitizing properties exist.

Q.  Can I tan and Mystic Tan the same day?

A.  Yes, you can tan and use the uv tanning system the same day this gives you the benefit of both tanning processes. We recommend using the tanning bed prior to the uv-free mystic session.

Q.  I'm pregnant. Is it safe for me to tan?

A.  Medical professionals do not know the affects of heat on the unborn child. We recommend you take advantage of our UV-Free Tanning System or Freeze Me program to temporarily suspend your tanning membership.

Q.  Why is moisturized skin important for a tan?

A.  Healthy, moist skin will tan quicker, get darker and keep its tanned appearance longer because the melanin is produced rapidly and the skin also will not exfoliate as quickly when it is properly moisturized.

Q.  Why is important to use lotion?

A.  Tanning without a lotion will deplete your skin of its much needed moisture. Lotions can help stimulate the production of melanin so that your skin tans more quickly, gets darker and keeps its tan longer. Plus, our lotions have moisturizers that keep your skin soft and healthy. Malibu Rayz has the largest selection of tanning lotions and skin care products in the bay area.

Q.  Why Should I Use An Upgrade Bed?

A.  To get the best results, we recommend you always "Take it up a Level" each time you tan. This means getting in the next Highest bed level each session. By taking it up a Level, you force your cells to constantly release pigment.

Q.  Will I Burn?

A.  Burning is the enemy. Tanning is your skin's natural defense mechanism and protection against burning. Burning leads to photodamage, premature aging, sun-spots, drying, flaking and peeling of the skin, and should be avoided at all costs. At Malibu Rayz you can tan without burning. Moderation is the key and is enforced.

Q.  I don't tan outdoors. Will I be able to tan in a bed?

A.  If you can't get color from the sun, you probably won’t color in an UV bed. However, our mystic tan UV-Free tanning system can give you a natural looking tan without any UV exposure at all.